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Information Management Officer - Homs

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Job Title: Information Management Officer

Job location: Syria – Homs

Reports to: Country MEAL Coordinator

Job Style: Full Time

 

 

JOB SUMMARY

The Information Management Officer is responsible for managing and improving information management systems, ensuring the quality, security, analysis, visualization, and timely reporting of program data to support effective program monitoring and decision-making.

 

MAIN DUTIES AND RESPONSIBILITIES

1.      Develop, maintain, and improve databases and information management systems using appropriate platforms such as Excel, Microsoft Access, SharePoint, and SQL.

2.      Develop and maintain digital data collection tools using KoboToolbox, XLSForm, Microsoft Forms, and other relevant platforms.

3.      Conduct data cleaning, validation, quality checks, and reconciliation to ensure data is accurate, complete, consistent, and timely.

4.      Merge, analyze, and visualize data using Excel, Power Query, and Power BI, and prepare dashboards, reports, tables, and charts according to program and management requirements.

5.      Organize, archive, and secure program data and ensure appropriate data protection, confidentiality, and access control.

6.      Provide technical support and training to data entry staff, data collectors, and program teams on data management, data collection tools, reporting, and data quality.

7.      Work closely with the MEAL and program teams to improve data workflows, standardize information management processes, and develop practical digital solutions and automation.

8.      Perform other information management-related tasks as requested by the MEAL Coordinator.

QUALIFICATIONS AND SKILLS

  1. Bachelor’s degree in informatics engineering, Computer Engineering, Computer Science, Information Technology, Data Science, Statistics, or a related field.
  2. At least 2 years of professional experience in information management, data management, data analysis, databases, MEAL, or a related field. Experience in the humanitarian or health sector is an advantage.
  3. Strong proficiency in Microsoft Excel, Power Query, Power BI, and KoboToolbox/XLSForm.
  4. Good understanding of data quality, data protection, confidentiality, and secure data management principles.
  5. Strong analytical, organizational, problem-solving, communication, and teamwork skills.

ADDITIONAL / ADVANTAGEOUS SKILLS

  1. Experience with Microsoft Access and SQL or other relational database systems.
  2. Experience with SharePoint and Microsoft 365 for data storage, collaboration, and information management.
  3. Knowledge of Power Apps, Power Automate, Dataverse, Azure, or other digital information management solutions.
  4. Good English language skills, both written and spoken.

 

 

ABOUT UITYD

UITYD is a global humanitarian non-profit organization providing medical and health education services to people in need, including refugees and displaced people, in disaster and underserved regions. The organization is composed of medical and public health professionals of diverse backgrounds.

 

CODE OF CONDUCT

UITYD Code of Conduct reflects the profession’s core set of beliefs and values of care, respect, trust, and integrity. These beliefs and values are fundamental to UITYD employees, volunteers, interns, consultants, and contractors to guide their practice and conduct. The Code is organized into categories, as follows:

1.      Always act with fairness, honesty, integrity, and openness; respect the opinions of others and treat all with equality and dignity without regard to gender, race, color, creed, ancestry, place of origin, political beliefs, religion, marital status, disability, age, or sexual orientation.

2.      Provide a positive and valued experience for those receiving service within and outside UITYD.

 

CHILD PROTECTION POLICY

Child abuse in all forms is unacceptable to UITYD, which recognizes its responsibility to protect children from harm in all areas of its work. UITYD is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation.

 

DISCRIMINATION, ABUSE AND HARASSMENT POLICY

UITYD provides equal employment opportunities to all employees and applicants for employment and expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, national origin, gender, age, marital status, citizenship status, disability, or military status. UITYD employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside the organization.