Social Behavior Change (SBC) Team Leader - Latakia

Job Title: Social Behavior Change (SBC) Team Leader

Job location: Syria Latakia (Qastal Maaf , Ras AlBaseet , Al-Aedeen , Alsamiyh, eaKansaba, Qasatel Halab, Jablah, Qardaha, Lattakia City, Ramel Janoubi, Bassah)

Reports to: Project Coordinator

JOB SUMMARY

The Social Behavior Change (SBC) Team Leader is responsible for supervising, coordinating, and providing technical and operational support to a team of eight SBC Educators. The Team Leader ensures the effective implementation of community-based social and behavior change activities, including awareness sessions, household and community visits, community engagement, identification and referral of cases, and health promotion activities.

The position is responsible for planning and organizing the team’s daily and weekly activities, monitoring the quality and coverage of SBC interventions, ensuring proper documentation and reporting, and maintaining effective coordination between SBC Educators, health facilities, service providers, and the project team.

MAIN DUTIES AND RESPONSIBILITIES

The SBC Team Leader will have the following responsibilities and duties:

1.      Supervise and provide day-to-day guidance to a team of 8 SBC Educators and ensure effective implementation of planned activities.

2.      Develop and follow up daily, weekly, and monthly work plans, including awareness sessions, household visits, community outreach, and campaigns.

3.      Conduct regular field monitoring and supportive supervision to ensure the quality and consistency of SBC activities and messages.

4.      Ensure effective community linkage with available health services and oversee the proper identification, referral, and follow-up of cases.

5.      Provide coaching and technical support to SBC Educators and identify their training and capacity-building needs.

6.      Review the team’s data and documentation to ensure accuracy, completeness, confidentiality, and timely reporting.

7.      Compile and submit weekly and monthly reports and monitor progress against project targets and indicators.

8.      Collect and communicate community feedback, concerns, rumors, misconceptions, and barriers to accessing health services.

9.      Coordinate with health facility staff, community representatives, and relevant project teams to facilitate SBC activities and referrals.

10.   Ensure compliance with organizational policies, Safeguarding, PSEA, Code of Conduct, and confidentiality requirements.

QUALIFICATIONS AND SKILLS

The candidate should have the following education, experience, and competencies:

1.     University degree or diploma in public health, nursing, midwifery, nutrition, social sciences, community health, or another relevant field.

2.     Minimum 2 years of relevant experience in community health, health education, social and behavior change, community engagement, nutrition, or related humanitarian/development programs.

3.     Previous experience in team supervision or field team leadership is highly desirable.

4.     Previous experience working with NGOs or humanitarian organizations is preferred.

5.     Good understanding of community-based health promotion, social and behavior change approaches, community engagement, and referral mechanisms.

6.     Strong leadership, team management, coordination, and problem-solving skills.

7.     Ability to develop work plans, organize field activities, distribute tasks, and follow up on implementation.

8.     Good communication, facilitation, coaching, and interpersonal skills.

9.     Ability to review and consolidate activity data and prepare clear weekly and monthly reports.

10.  Good computer skills, particularly Microsoft Word and Excel.

11.  Ability to work effectively in the field, independently, and as part of a multidisciplinary team.

12.   Good understanding of confidentiality, safeguarding, PSEA, and humanitarian principles..

ABOUT UITYD

 is a global humanitarian non-profit organization providing medical and health education services to people in need, including refugees and displaced persons, in disaster and underserved regions. The organization is composed of medical and public health professionals of diverse backgrounds.

CODE OF CONDUCT

UITYD Code of Conduct reflects the profession’s core set of beliefs and values of care, respect, trust, and integrity. These beliefs and values are fundamental to UITYD employees, volunteers, interns, consultants, and contractors to guide their practice and conduct. The Code is organized into categories, as follows:

1.      Always act with fairness, honesty, integrity, and openness; respect the opinions of others and treat all with equality and dignity without regard to gender, race, color, creed, ancestry, place of origin, political beliefs, religion, marital status, disability, age, or sexual orientation.

2.      Provide a positive and valued experience for those receiving service within and outside UITYD.

CHILD PROTECTION POLICY

Child abuse in all forms is unacceptable to UITYD, which recognizes its responsibility to protect children from harm in all areas of its work. UITYD is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation.

DISCRIMINATION, ABUSE AND HARASSMENT POLICY

UITYD provides equal employment opportunities to all employees and applicants for employment and expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, national origin, gender, age, marital status, citizenship status, disability, or military status. UITYD employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside the organization.