Case Management Worker

MedGlobal is a global humanitarian non-profit organization providing medical and health education services to people in need, including refugees and displaced people, in disaster and underserved regions. The organization is composed of medical and public health professionals of diverse backgrounds.

Please explain the purpose and/or role in full detail.

The Case Management Worker will play a vital role in providing individualized support to children with Autism Spectrum Disorder (ASD) and their families. The role involves assessing needs, developing care plans, coordinating services, and ensuring follow-up to enhance the child’s development and family well-being. The Case Management Worker serves as a key liaison between families, therapists, educators, and community services.

The case management worker has the following responsibilities and duties:

1.   Conduct comprehensive assessments for children diagnosed with or suspected of having ASD and their families.

2.   Develop individualized case management plans in coordination with multidisciplinary teams (therapists, , educators, etc.).

3.   Coordinate and monitor the implementation of support services including therapy sessions, special education, and social support.

4.   Provide psychosocial support and guidance to caregivers to help them manage the challenges of raising a child with special need.

5.   Ensure proper documentation of all case-related activities in line with confidentiality and data protection standards.

6.   Track progress of each case through regular follow-up and revise plans as necessary based on child and family needs.

7.   Advocate for the child’s best interests and access to appropriate services (e.g., health, education, legal, protection).

8.   Report challenges, risks, and protection concerns to supervisors in a timely manner.

Should have the following skills, education, and experience:

1.   Bachelor’s degree in psychology, Social Work, Special Education, or related field.

2.   Minimum 1-2 years of experience in case management or working with children with special needs, preferably in humanitarian settings.

3.   Knowledge of autism and developmental disorders is essential.

4.   Strong interpersonal and communication skills, especially in working with children and vulnerable families.

5.   Ability to work effectively in a multidisciplinary team.

6.   Familiarity with humanitarian principles and child protection standards.

MedGlobal Code of Conduct reflects the profession’s core set of beliefs and values of care, respect, trust, and integrity. These  beliefs  and  values  are  fundamental  to  MedGlobal  employees,  volunteers,  interns,  consultants,  officers’ coordinators, and directors to guide their practice and conduct.

The Code is organized into categories, as follows:

1.   Always act with fairness, honesty, integrity, and openness; respect the opinions of others and treat all with equality and dignity without regard to gender, race, color, creed, ancestry, place of origin, political beliefs, religion, marital status, disability, age, or sexual orientation.

2.   Provide a positive and valued experience for those receiving service within and outside MedGlobal.

Child abuse in all forms is unacceptable to MedGlobal, which recognizes its responsibility to protect children from harm in all areas of its work.

MedGlobal is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation.

DISCRIMINATION, ABUSE AND HARASSMENT POLICY

MedGlobal provides equal employment opportunities to all employees and applicants for employment and expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, national origin, gender, age, marital status, citizenship status, disability, or military status. MedGlobal employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside the organization.