Programs Manager

Job Title: Programs Manager

Location: Syria – Damascus

Reports to: Country Representative

 Work Type : Full Time 

ABOUT MEDGLOBAL

MedGlobal is a global humanitarian non-profit organization providing medical and health education services to people in need, including refugees and displaced persons, in disaster and underserved regions. The organization is composed of medical and public health professionals of diverse backgrounds.

Please explain the purpose and/or role in full detail.

CODE OF CONDUCT

MedGlobal Code of Conduct reflects the profession’s core set of beliefs and values of care, respect, trust, and integrity. These beliefs and values are fundamental to MedGlobal employees, volunteers, interns, consultants, officers’ coordinators, and directors to guide their practice and conduct.

The Code is organized into categories, as follows:

1.      Always act with fairness, honesty, integrity, and openness; respect the opinions of others and treat all with equality and dignity without regard to gender, race, color, creed, ancestry, place of origin, political beliefs, religion, marital status, disability, age, or sexual orientation.

2.      Provide a positive and valued experience for those receiving service within and outside MedGlobal.

CHILD PROTECTION POLICY

Child abuse in all forms is unacceptable to MedGlobal, which recognizes its responsibility to protect children from harm in all areas of its work.

MedGlobal is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation.

DISCRIMINATION, ABUSE AND HARASSMENT POLICY

MedGlobal provides equal employment opportunities to all employees and applicants for employment and expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, national origin, gender, age, marital status, citizenship status, disability, or military status. MedGlobal employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside the organization.

JOB SUMMARY

The Programs Manager is responsible for overseeing the planning, implementation, and coordination of MedGlobal’s health and nutrition programs in Syria. The role ensures high-quality delivery, compliance with donor requirements, and alignment with MedGlobal’s strategy. The Programs Manager works closely with MEAL, Supply Chain, HR, and Finance teams, while maintaining strong collaboration with local authorities, partners, and UN agencies.

MAIN DUTIES AND RESPONSIBILITIES

Program Leadership & Management

·        Lead day-to-day management of program activities across supported facilities.

·        Ensure implementation aligns with work plans, budgets, and technical standards.

·        Supervise program staff and support their professional development.

·        Conduct regular field visits to monitor quality and progress.

Program Development & Reporting

·        Support development of concept notes, project proposals, and technical inputs.

·        Lead preparation of narrative progress reports and donor updates.

·        Coordinate needs assessments and situational analyses to inform planning.

Coordination & Representation

·        Represent MedGlobal in Health Cluster, technical working groups, and coordination meetings when delegated.

·        Maintain strong relations with MoH, health directorates, local NGOs, and partners.

·        Ensure clear communication between field teams, HQ, and donors.

MEAL & Quality Assurance

·        Collaborate with MEAL team to ensure proper data collection, indicator tracking, and beneficiary feedback.

·        Integrate MEAL findings into program improvements.

·        Ensure adherence to accountability and safeguarding standards.

Budget & Compliance

·        Work with Finance to monitor grant budgets, burn rates, and forecasts.

·        Ensure compliance with donor rules, procurement SOPs, and MedGlobal policies.

·        Participate in audits, TPM missions, and internal reviews.

Supply Chain & Logistics Coordination

·        Coordinate procurement planning, distribution plans, and cold chain/medical equipment tracking with the Supply Chain team.

·        Ensure timely submission of PRs, GRNs, and distribution documentation.

Travel

·        Conduct regular travel across project sites inside Syria.

Grants, Partnerships & Fundraising (Brief)

The Programs Manager supports proposal development, donor reporting, and partnership coordination with UN agencies, NGOs, and health authorities. The role also contributes to fundraising efforts by providing program data, success stories, and technical inputs for donor engagement and new funding opportunities.

QUALIFICATIONS AND SKILLS

·        Bachelor’s degree in Medicine, Public Health, Pharmacy, Nursing, or a related field (Master’s preferred).

·        5–7 years of humanitarian/development experience, including 3+ years in program management.

·        Experience working on UN-funded projects (UNICEF, WHO, OCHA, UNFPA).

·        Strong background in field operations inside Syria preferred.

·        Strong leadership, communication, and coordination skills.

·        Excellent reporting and proposal-writing abilities.

·        Ability to work under pressure and manage multiple priorities.

·        Proficiency in Arabic and English.

·        Strategic thinking & problem-solving

·        Team leadership & capacity building

·        Accountability, integrity, and confidentiality

·        Adaptability in complex humanitarian settings

·        Commitment to MedGlobal’s mission and humanitarian principles

Safeguarding & Code of Conduct