Shifa 4 Campaign Volunteers

Job Title: Shifa 4 Campaign Volunteers "Daily"

Job location: Syria (Damascus, Rural Damascus, Aleppo, Homs, Hama, Daraa, Quneitra, Latakia, Deir Ezzor, Raqqa, and Idlib.)

Reason for volunteering: Shifa 4 Campaign

Reports to: Program Coordinator / Field Coordinator

VOLUNTEERING SUMMARY

 Volunteers will provide operational and administrative support to the Shifa Campaign by facilitating patient file management, documentation, communication with hospital departments, and ensuring that all required paper and electronic records are completed accurately and on time.

MAIN DUTIES AND RESPONSIBILITIES

Volunteers has the following responsibilities and duties:

1.      Facilitate movement between hospital departments and maintain effective communication with hospital staff to support campaign activities.

2.      Retrieve patient medical files related to the Shifa Campaign from the relevant hospital departments.

3.      Scan patient files and upload all required documents to the designated KoBo platform.

4.      Obtain discharge consent forms and any other required consent documents from beneficiaries or their family members.

5.      Follow up and ensure completion of all required paper documentation, including GRN signatures and other campaign forms.

6.      Ensure all documents are complete, organized, and submitted according to campaign procedures.

7.      Report any missing documentation or operational issues to the supervisor in a timely manner.

8.      Support the campaign team with additional administrative and logistical tasks as assigned by the supervisor.

9.      Coordinate with hospital focal points to ensure timely collection and submission of all required campaign documentation.

QUALIFICATIONS AND SKILLS

Volunteers should have the following qualifications and skills:

1.      University student or graduate, preferably in a medical or health-related field.

2.      Good communication and interpersonal skills.

3.      Ability to move between hospital departments efficiently.

4.      Basic computer skills, including scanning documents and uploading files.

5.      Ability to organize documents accurately and maintain confidentiality.

6.      Ability to work under pressure and meet deadlines.

7.      Previous experience with NGOs or healthcare settings is an advantage.

ABOUT UITYD

 is a global humanitarian non-profit organization providing medical and health education services to people in need, including refugees and displaced persons, in disaster and underserved regions. The organization is composed of medical and public health professionals of diverse backgrounds.

CODE OF CONDUCT

UITYD Code of Conduct reflects the profession’s core set of beliefs and values of care, respect, trust, and integrity. These beliefs and values are fundamental to UITYD employees, volunteers, interns, consultants, and contractors to guide their practice and conduct. The Code is organized into categories, as follows:

1.      Always act with fairness, honesty, integrity, and openness; respect the opinions of others and treat all with equality and dignity without regard to gender, race, color, creed, ancestry, place of origin, political beliefs, religion, marital status, disability, age, or sexual orientation.

2.      Provide a positive and valued experience for those receiving service within and outside UITYD.

CHILD PROTECTION POLICY

Child abuse in all forms is unacceptable to UITYD, which recognizes its responsibility to protect children from harm in all areas of its work. UITYD is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation.

DISCRIMINATION, ABUSE AND HARASSMENT POLICY

UITYD provides equal employment opportunities to all employees and applicants for employment and expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, national origin, gender, age, marital status, citizenship status, disability, or military status. UITYD employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside the organization.